Data Protection and GDPR

Our commitment

Satcove is operated by Abyssal Group LLC in the United States and is designed to support applicable GDPR obligations when it processes personal data relating to people in the European Economic Area. This page describes product controls; it is not a certification.

Legal basis for processing

We process your personal data on the following legal bases:

• Contract performance: to provide the Satcove service (authentication, AI routing, billing).
• Legitimate interest: to improve our service, detect fraud, and maintain security.
• Consent: for newsletter subscriptions and optional cookies.

Your rights

• Access: request a copy of your personal data.
• Rectification: correct inaccurate personal data.
• Erasure: request deletion of your account and all associated data.
• Portability: receive your data in a structured, machine-readable format.
• Restriction: request that we limit processing of your data.
• Objection: object to processing based on legitimate interest.

Data storage and transfers

Database services are primarily configured in the European Union, while application hosting, payments, email and selected AI providers may process data in the United States or other regions. Transfer mechanisms and provider-specific safeguards are reviewed in the applicable contracts and current subprocessor information.

Privacy requests

For data-protection requests, contact us. We will verify the request and respond within the period required by the applicable law, subject to any permitted extension.